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1. SHIPPING & DELIVERY POLICY

At Look, we provide FREE shipping on orders above USD 250. Standard delivery to any address within Global. However, do note that we do not deliver to PO Boxes, military and restricted areas.

On the front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.

2. ORDER STATUS & TRACKING

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within timeline committed on product page upon confirmation of payment. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our logistics partner. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.

International Deliveries

For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and may track its status here.

3. TAXES, DUTIES & TARIFFS

For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.

4. METHOD OF PAYMENT

We accept payments via PayPal, Visa, Mastercard, American Express, Maestro Cards and Bank Transfers.

5. PAYMENT CURRENCIES

We accept payments in these currencies: INR, USD, CAD, GBP, EUR, SGD, NZD and AUD. We Ship Worldwide.

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